FRONTEO’s KIBIT AI Engine Adopted at Meiji Yasuda Life Insurance Company in Initiative to Improve the Efficiency of Internal...

Date
2018-04-26 13:50

April 24, 2018


FRONTEO’s KIBIT AI Engine Adopted at Meiji Yasuda Life Insurance Company in Initiative to Improve the Efficiency of Internal Operations


TOKYO, April 24, 2018 -- FRONTEO, Inc. (“FRONTEO”) (NASDAQ: FTEO) (TSE: 2158), a leading provider of artificial intelligence (“AI”) based big data analysis services, announced that Meiji Yasuda Life Insurance Company has adopted KIBIT, an AI engine independently developed by FRONTEO, in an initiative to test improvements in the efficiency of internal operations.

Since October 2017, Meiji Yasuda Life Insurance Company and FRONTEO have developed and discussed a proof of concept for operations in which KIBIT can be utilized. They have been able to confirm that the concept delivers highly effective results for the efficient extraction of documents that are being searched for in the process of document analysis of internal operations in certain fields.

The mechanism of FRONTEO’s KIBIT AI technology learns the feature of text by reading the text to be found in its entirety instead of just searching for keywords. Because it can find text with a similar feature, KIBIT makes it possible through analysis to extract contents that convey the same kind of meaning even if different words are used. Since KIBIT can perform a single check for multiple perspectives by scoring each section of text individually and ranking the documents to be checked, humans can delineate whether to perform a check by setting the priority level for how far to check. Because of the speed with which KIBIT reads and analyzes documents, it can do so up to about 4,000 times faster(according to our research) than when humans examine them visually.

To improve customer service, Meiji Yasuda Life Insurance Company had previously been using keyword-based searches to perform the work of extracting and classifying items that matched certain conditions from the large volume of data from records of communication with customers. In the current initiative, they are also considering the use of the KIBIT AI engine for the revision of operations. Specifically, the method of classification will be changed to understanding the content of text itself and extracting it for different purposes, so that classification can be performed more efficiently than by relying on keywords. This measure will make it possible to reduce the time required to verify and check the content of text manually.

FRONTEO will continue to provide a wide range of knowledge and support as Meiji Yasuda Life Insurance Company starts the trial adoption of KIBIT.
About KIBIT KIBIT is an AI engine developed by FRONTEO. KIBIT is a word coined by combining "kibi," a Japanese word meaning "subtlety," and "bit," the smallest unit of digital information, in order to indicate an AI capable of understanding the subtle elements of human behavior and personality.

About FRONTEO, Inc.
FRONTEO, Inc. (“FRONTEO”) (NASDAQ: FTEO) (TSE: 2158) supports the analysis of big data based on behavior informatics by utilizing its technology, "KIBIT". FRONTEO's KIBIT technology is driven by FRONTEO artificial intelligence based on knowledge acquired through its litigation support services. KIBIT incorporates experts' tacit knowledge, including their experiences and intuitions, and utilizes that knowledge for big data analysis. FRONTEO continues to expand its business operations by applying KIBIT to new fields such as healthcare and marketing. FRONTEO was founded in 2003 as a provider of e-discovery and international litigation support services. These services include the preservation, investigation and analysis of evidence materials contained in electronic data, and computer forensic investigation. FRONTEO provides e-discovery and litigation support by making full use of its data analysis platform, "Lit i View", and its Predictive Coding technology adapted to Asian languages. The company name was changed from UBIC, Inc. to FRONTEO, Inc. as of July 1, 2016.

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